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Itemised prices, not a single estimate

Most car servicing in India still runs on a phone call: you describe the problem, a workshop guesses a number, and the real bill shows up after the work is already done. Keplix asks workshops to price each line item — parts, labour, and any inspection — before you commit to anything. You see that breakdown for every workshop that offers the service you asked for, so comparing two quotes means comparing the same things side by side, not two differently-worded phone calls.

That only works if the number you see up front is the number on the final bill. Any change to the scope of work — a part that turns out to need replacing, say — has to be itemised and shown to you before it’s added, not folded into the total afterwards.

What workshop verification checks

A workshop can’t start accepting bookings on Keplix by signing up and listing prices. It goes through a verification step first — confirming the business is real and operating at the address it lists — before its services become visible to customers at all. That’s a floor, not a guarantee of quality on every visit; it exists so that a listing on the platform corresponds to an actual, checkable garage rather than a name someone typed into a form.

Payment held until the job is actually done

When you pay for a booking, that payment doesn’t go straight to the workshop. It’s held against the booking, and the payout to the workshop is only released once the service is marked complete on your side. If a booking is cancelled inside the cancellation window, the same mechanism runs in reverse: a refund back to you rather than a payout forward to the workshop. Neither side has to trust the other on faith — the payment sits in the middle until there’s something to release it for.